Pay and publish your site

You've already seen your site before paying

This is the part that surprises people: you don't pay blind. When you pick your design we build your complete site and show it to you finished, with your own text and photos, at its real preview address. You can open it, read it end to end, and even send it to someone for a second opinion.

So what the payment does isn't "create" your site: it registers your domain and publishes it online so anyone can find it.

The payment screen

At the top you see which plan you chose and exactly what you'll be charged. At the bottom, the policy that applies to that plan. In between sits the card form, which belongs to Stripe: your card details go straight to them, and we never see or store them.

What goes in each field

There are five fields and they all come from your physical card. Above them your email is already filled in: it's your account's, and that's where the receipt goes.

1. Card number — the 16 digits on the front. Visa, Mastercard and American Express are accepted, credit or debit.
2. Expiry — the month and year printed on your card, in that order (for example 09/28).
3. CVC — the 3 digits on the back, next to the signature strip. On American Express it's 4 digits, on the front.
4. Cardholder name — exactly as printed on the card, not your business name.
5. Country — where the card was issued, which isn't always where you live.

The Subscribe button then confirms the charge. It appears on your statement as CreateWebToday.

Right after you pay

If we're the ones registering your domain, we ask for the owner's details: full name, email, phone and address. That isn't our paperwork — every domain registry in the world requires it, and those details are registered in your name, not ours.

After that, everything is automatic:

• We buy your domain in your name.
• We set up DNS and issue the security certificate (SSL).
• We publish your site on that domain.

For a .com this usually takes minutes. For specialty extensions that need manual registration, 24 to 48 business hours. If you brought your own domain, the timing depends on when you make the DNS change at your provider.

What if something goes wrong

Your payment is recorded on its own, so no technical problem can leave you without what you bought. If publishing gets stuck, we see it in our panel and fix it; retrying never costs extra. And if the domain you picked was taken by someone else between holding it and paying, we let you know so you can choose another.

After publishing

• Your site lives in your dashboard, where you can edit it with the visual editor as many times as you like.
• You can request an invoice from the dashboard, under Invoices.
• You can cancel renewal whenever you want; your site stays online until the paid period ends.
• Annual plans come with a 7-day refund guarantee.